Contact Us

Please fill out the form to the right to contact us directly, or give us a call at one of our two storefronts.

Lynden: 360.354.2877

Stanwood: 360.926.8036

(360) 926-8036

We are a local family and veteran owned business celebrating 21 years of service in Lynden, Washington and Stanwood, Washington. Our in-house design team, computerized embroidery, screen printing, and engraving enable us to maintain low prices and achieve outstanding results meeting customer timeframes and requirements.

We care and take pride in our work, and do not compromise either quality, integrity, or service. This is why we have had thousands of happy customers over the years. We do hope that you enjoy our Hats Off website but we'd also love to talk to you too and answer any questions that you may have.

FAQ

I have a logo I created. Can you embroider or screen print it?

Absolutely! We can add your logo to any item you’d like. There are multiple printing and embroidery techniques that utilize. We will review and recommend the best option for you based on art, items you need, quantity and your budget.


What is your minimum quantity?

For most orders, we have no minimums! We complete our work in house and can do as few as one piece or millions. Click here to send us your logo and what you’re looking for, and we’d be happy to provide a quote for you.


What is your turnaround time on custom orders?

We complete our work in house with a standard turnaround time of 7 production days, or about a week and a half. Production days are Monday through Friday, except for closed holidays such as Thanksgiving and Christmas. We can usually complete orders quicker if needed at an additional charge.


You know it! Depending on the order, we can do a custom rush order as quickly as the same day. Call us now at 360.926.8036 and we’d be happy to let you know if your rush order is a possibility.

Can you do rush orders?


We can work with just about any format you have. Digital copy in any format, hard copy or even an old sample you want us to replicate. Click here to email the file to lindsay.hicks@hatsofflynden.com or bring it in to our Stanwood or Lynden store locations.

If you have your design in a vectored .eps format (typically a CorelDRAW or Adobe Illustrator file), you can avoid setup charges. If not, that’s fine too! We can duplicate just about anything you’ve got.

How do I get you my logo?


It is illegal for us to reproduce a trademarked logo without written permission from the company. Most large nationwide companies such as Ford or UPS are trademarked logos. If you bring in written permission from the company for us to use their logo for your project, we would be happy to help you.

What if the design I want is trademarked?


Unfortunately at this time, we are not specially licensed to print or embroider any collegiate logos. We can however do any elementary, middle or high school design!

Can you put a collegiate logo on something for me?


Yes they do! Jensen Lee is proud to offer a 4 year manufacturer’s warranty against normal wear and tear on their canvas school duffel bags. The user is responsible for shipping the bag back to Jensen Lee, and they will ship it back to the user at no charge. Please expect 2 weeks before shipping for bag repairs. Do not put in the wash. Spot clean with cold water and hang to dry.

If shipping your bag back to Jensen Lee, please include a description of the problem, contact info, and an address to send it back:

Jensen Lee Corp.
Attn: Repairs
6264 Stanley Ave S
Seattle, WA 98108

Do the school duffel bags have a warranty?